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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

I cant use the skaner from my pc

1 REPLY 1
HP Recommended

@Henry4416

 

Could you please help me with the exact model name or the product number?

Please brief the issue.

 

Keep me posted.

 

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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