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Unable to copy onto photo paper from an original photo on OfficeJet Pro 9025.

OfficeJet Pro 9025
Microsoft Windows 10 (64-bit)

Copier will not copy an original photo onto photo paper.  Is this normal for an Officejet Pro 9025?  Do I have to scan the photo into my computer and then print the photo?

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Unable to copy onto photo paper from an original photo on OfficeJet Pro 9025.



Not sure - never tried it - always scan, save, and then print.


However, there are places to check your setup / settings for Copy.


When you load paper into the tray, tell the printer control panel about that paper change.


Check / Adjust / Retain the Paper at the Printer Panel


Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control Panel,

Click Modify (wording varies), set the paper size and type, Click OK


NOTE:  If the size of the Paper Size is not in the Drop-down list, Select Custom



and / or


The settings in Tray and Paper Management can be adjusted.

Check the Embedded Web Server (EWS) settings for Copy Defaults and Tray and Paper Management.


EWS requires your printer to be on your network.


Open your favorite browser > type / enter Printer IP address into URL / Address bar









HP Printers - How to Copy


User Guide 

Load Paper - Tray 2 - Pages 33-34

Work with Trays - starting on Page 37

Copy - Page 59


Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9025 All-in-One Printer


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