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Message 1 of 2
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Unable to fax after entering phone number of receiving fax machine- goes right back to menu screen

HP Recommended
stand alone fax machine- no PC involved
Other

Have a HP LaserJet Pro MFP M225dw and it fails to send fax after entering other fax's number. Goes back to menu and asks for "enter fax no."...over,over again!!

1 REPLY 1
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Message 2 of 2
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HP Recommended

Hi,

Please click the Setup icon and select Self Diagnostics.

 

Click on Run Fax Test and a report will be printed,

 

Please include a picture of the report, if it lists any personal information such as the Phone Number, please remove any such information before posting publicly.

 

Shlomi



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