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Palavsky
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Solved!

Users have quintupled "scan for" option

HP OFFICEJET PRO 7740
Microsoft Windows 10 (64-bit)

Hello, 
when sombody in my company wants to scan he must go through every possible of combination of "scan for" option.
exaple. on printer I choose scan. a list will show:
PC01
scan for print: PC01.company.local

scan for emal: PC01.company.local

scan for fax: PC01.company.local

scan for OCR: PC01.company.local
PC02
scan for print: PC02.company.local
etc...

is there a solution for showing just: PC01,PC02,PC03 and it will mean to scan into folder?

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HP Support Agent
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Message 2 of 2
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HP Recommended

Solved!

Users have quintupled "scan for" option

@Palavsky

 

Welcome to the HP Support Community!

 

PC01 seems to be the name of the PC you are using and PC01.company.local seems to be the path where the scanned documents are being stored.

Under PC01, you have different options available as to where you want to scan to.

 

If you are getting too many instances of the computer on the printer screen, only performing a factory reset will remove all the entries on the printer screen. Then, re-configure the settings on the printer and enable scan to computer.

 

Refer to page 40 of this user guide to know how to scan from the printer control panel to the computer.

 

Keep me posted for further assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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