When I use the document feeder, i get a full-length streak.

[mpenn123]

I notice that when I scan or copy using the document feeder (ADF), a dark line appears about an inch from the left margin of the reproduced image. I tried cleaning the small glass window that the ADF uses, and even tried cleaning the rollers. But i still get the streak.

Any recommendations?

Thank you,

[Dragon-Fur · Accepted solution]

@mpenn123 

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@mpenn123 wrote:

I notice that when I scan or copy using the document feeder (ADF), a dark line appears about an inch from the left margin of the reproduced image. I tried cleaning the small glass window that the ADF uses, and even tried cleaning the rollers. But i still get the streak.

Any recommendations?

Thank you,

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Only that you take another look at the ADF glass - the tiniest "bit" on the glass or even an itty-bitty "something" wedged in the edge of the glass can cause this after-streaking.

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean.

Use a tiny brush to sweep all along the edges of the glass.

 Improving Scan Quality

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[mpenn123]

Thank you for that advice. Using the flashlight from my phone i noticed a speck of dirt. Cleaning that fixed the problem.

[Dragon-Fur]

@mpenn123 

Excellent.

You are welcome.

Happy Printing.

Stay Safe.

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We are a world community of volunteers dedicated to supporting HP technology.