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‎04-28-2020 06:28 PM

HP Recommended
Product: Officejet 3830
Operating System: Microsoft Windows 10 (64-bit)

I am trying to connect my Windows 10 Computer wirelessly to the WiFi Direct connection on my Officejet 3830 Printer in order to enable Scanning to my Computer. But I cannot even get my Computer to Connect to the printer's WiFi Direct connection because when I enter the password displayed on the WiFi Direct screen on my Printer my Windows 10 computer tells me it is not correct. How Do I get my Windows 10 computer connected to my OfficeJet 3830 Printer?

1 person had the same question
1 REPLY 1

‎04-28-2020 10:59 PM

HP Recommended

Hi,

On Windows 10 it will prompt for a WPS PIN by default and not for a password.

You should press the link to use a Security Key instead of WPS Pin below the wireless password area, then type the password as shown on the printer screen.

 

Shlomi



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