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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Laserjet Pro M275
macOS 10.14 Mojave

after upgrade to macOS Mojave scan does not go to iPhoto

1 REPLY 1
HP Recommended

Hi! @Easy638, Welcome to HP forums.

 

I understand you have scan to computer issues with your MAC.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

Are you able to print from your printer?

 

Please share the complete model name of the printer to assist you better

 

Excellent description and a great diagnosis done. It is greatly appreciated. 

 

Try restarting your router, Mac and printer at once and join the printer to the network and check if it helps.

 

Try updating your MAC and printer firmware to the latest version.

 

Try the steps recommended below to scan to iPhoto.

 

  • Open Image Capture
  • Select Your Scanner in the Left Column
    • Look in Shared for WiFi and Ethernet Connected Printers
  • To change DPI and other settings, select the Show Details button How to scan photos / images by using iPhoto or Photos on a Mac
  • Place the photo or content you want to scan face down on the glass in the scanner and choose the Scan button
  • Once completed, a Scan Results Window pops-up with your current scan How to scan photos / images by using iPhoto or Photos on a Mac
    • Tap the magnifying glass to locate the scanned image, then rename and open it
      • Image Capture works with your System Photo Library
    • Check if the scan is performed as intended
      • Check file details, dimensions, and the pixels (DPI)
      • If not acceptable, delete the current scan and rescan with any revised settings
  • To change the location of scans, select the Show Details button and change the Scan To Folder to your desktop or location of choice or create a Scanned Photos folder
  • Open Photos from your dock or your Applications folder
  • Click on the Photos menu File > Import, select the image(s) you want to import and click Review for Import
  • Your scanned Photo is now in your Photos Library

How to scan photos / images by using iPhoto or Photos on a Mac

 

Use Image Capture to scan images directly into iPhoto

  • Open Image Capture from your dock or the Applications folder.
  • Select Show Details and change the Scan To: to Photos

How to scan photos / images by using iPhoto or Photos on a Mac

  • Place the photo you want to scan face down on the glass in the scanner
    • If you want to adjust the settings like DPI, size, and format, hit the button ‘Show Details.’ The scanner shows you a preview, and you adjust the settings as you wish
    • Hit the button Scan

Refer this article to know more information about scanning to MAC. Link: Click Here


Let me know how it goes!
Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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