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‎08-06-2019 02:16 PM

HP Recommended
Product: photosmart 7520
Operating System: Mac OS X 10.6 Snow Leopard and older

i can't receive a fax. I have run the test several times, and all connections arre OK.

1 REPLY 1

‎08-08-2019 04:35 PM

HP Recommended

@heg, Welcome to HP Support Community!

 

Is there any error message?

Do you get the fax alerts when there is incoming fax?

Did you check with your service provider if there is any line issue?

 

Refer to this document HP Printers and Fax Machines - Resolving Fax Problems for help.

 

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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