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changing the paper size on the printer from 4 x 6 to letter size on my hp8710

HP OfficeJet 8710
macOS 10.14 Mojave

I somehow changed my paper size to do some 4 x 6 photos and cannot resize back go letter size, HELP

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changing the paper size on the printer from 4 x 6 to letter size on my hp8710

@cjhorton, Welcome to HP Support Community!

 

I understand you're unable to change the paper size to print from your Mac Computer. Follow the steps below to adjust the settings-

 

Open and close the input paper tray and then follow the prompts on the screen to modify the paper size or type.

Confirm any change and try printing. 

 

If the issue persists, try the following-

  1. Open a document, photo, or webpage, click File, and then click Print to open the print dialog.

  2. If a Show Details button displays at the bottom of the dialog, click it to reveal all available menu options. The button changes to Hide Details when clicked.

    Print dialog in macOS

  3. Select your printer in the Printer menu.

  4. Select an option in the Presets menu that applies to your print job or paper type.

  5. Click the unnamed print options menu at the separator bar to display more settings options.

    Unnamed print options pop-up menu

  6. Change any print job settings.

    • Print in color or black and white: Select or de-select Black & White on the main dialog. The Presets menu also includes color and black and white options.

    • Paper type (photo, plain, specialty): Selecting the paper type ensures the printer properly applies the ink to the paper you loaded in the printer. Click Media & Quality, and then click the Paper Type menu.

    • Paper size: Select the paper from the Paper Size menu on the main dialog, if present. Or, click Paper Handling, select Scale to fit paper size, and then select the paper in the Destination Paper Size menu.

    • Create a custom paper size: Click Manage Custom Sizes in the Paper Size menu, if available. The feature might also be available from the app File menu in Page Setup. Go to Creating Custom Paper Sizes for more information.

    • Adjust print quality: Click Media & Quality, and then move the Quality slider to the desired setting.

    • Two-sided printing (duplexing): Select Two-Sided on the main dialog, select Layout from the print options menu and then select a binding option in the Two-Sided menu. Go to Printing on Both Sides of the Paper (Mac) for detailed steps on how to load and flip the paper for your printer type.

    • Add or remove a border: Click Layout, and then click the Border menu to select a border width or select None for borderless prints.

    • Mirror printing: Reverse an image or document for printing iron-on transfers. Click Layout, and then select the Flip horizontally option.

  7. To save your settings for future print jobs, click the Presets menu, and then select Save Current Settings as Preset.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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