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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

does this printer, HP OfficeJet 3830 All-in-One Wireless Printer, let you scan to your email

3 REPLIES 3
HP Recommended

Hi,

Scanning to email can only be done from the HP Scan software for the OJ 3830 printer, only if you have an email client application installed and configured on your computer.

 

If you can only access your email through a browser (e.g Gmail.com), you should scan to file and then manually attach it to an outgoing email.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I'm using the Windows 10 Mail and I can't scan to email. Help!

HP Recommended

Hi,

The HP full Feature Software and driver only support native Mail applications such as MS Outlook, not Windows 10 apps.

 

You may use the HP Smart app instead to scan, after scanning click Sare and select the Mail app from the shown options:

https://support.hp.com/us-en/document/c04675142

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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