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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (68 Views)

double sided printing feature is locked

Product Name: HP Office Jet Pro 8620
Operating System: Microsoft Windows 7 (64-bit)

I was trying to print a Peachtree report double sided, which I have done many times, and the double side printing option is locked.  How do I fix this. 

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Dean
Posts: 8,799
Member Since: ‎01-11-2011
Message 2 of 2 (48 Views)

Re: double sided printing feature is locked

Hi,

Thanks for using the HP Forums.

 

Can you check your "Paper Type" settings?

 

The double-sided printing is disabled for e.g. Photo papers.

 

Thanks.

 

 

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