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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (69 Views)

envy 7640 scanner

Product Name: Envy 7640 scanner
Operating System: Mac OS X 10.8 Mountain Lion

I have the 7640 scanner and I scan to email and then I get a message in my inbox but nothing is attached to the email.  Sometimes it shows up and other times it does not. Is there a limit of the number of pages you can scan?

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HP Support Agent
Posts: 4,532
Member Since: ‎07-19-2016
Message 2 of 2 (40 Views)

Re: envy 7640 scanner

Hi @dianes1

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues scanning.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would like to inform you that there is no limit on the number of scans.

 

I recommend you to follow the steps in the below article and check if it helps.

 

http://hp.care/2nawmuW

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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