01-26-2020 11:47 AM
This particular error code (335) is not on "your side" of the equation.
There are a couple of things to try:
You can try lowering the fax speed, for example, or turn off ECM (Error Correction Mode).
Information here (Step 1):
Fax is one of the features for which there are a number or resources available.
The printer User Guide covers the subject in detail.
Troubleshooting > Select topic Fax
How to > Select Fax
Hopefully, something will work. There is much over which you have no control, of course. The path to send the fax involves no only your machine, but also the long journey over the phone lines, the destination network, and receiving equipment.
Reference and Resources – Places to find help and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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