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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Envy 7640

I need to turn off the fax number on my Envy 7640.  I have never used the number but lately I have been getting random faxes.  I'm on an instaink program and I'm having to pay for all these random faxes.  The company sending them can't seem to figure out they're sending me faxes.

1 REPLY 1
HP Recommended

Hi @kwilli

Welcome to the HP Support Community. I'd be happy to assist you.

 

You may choose to block the number from which you are receiving junk fax. On the printer screen, go to Setup > Fax > preferences > Junk fax blocking > Add number.

 

If you would like not to receive any fax, you may simply disconnect the phone cord connected to your printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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