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‎07-14-2020 04:12 PM

HP Recommended
Product: HP DeskJet 3755

stop scanning and power light is blinking

 

1 REPLY 1

‎07-17-2020 09:06 AM

HP Recommended

@Big-Blue, Welcome to the HP Support Community!

  • Are there any other blinking lights on the printer?
  • Have you tried printing?
  • How is the printer connected to the computer(Mac or Windows)?

For now, let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any paper jams inside the printer and reinsert the ink cartridges.

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

For more info on resolving blinking lights issue on the printer refer to Blinking Lights document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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