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Solved!

hp officejet 8610 slow printing and no copying

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iMac
macOS 10.13 High Sierra

Printer started printing two sided copies, didn't change anything.  

 

Printer is extremely slow...1 minute before it prints a page; so a 10 page doc. would take ten minutes.

 

copier is not working at all.  always worked perfect and is on wireless network.

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Hi,

What happens when you try copying? what is the exact behavior or error message shown?

 

Shlomi



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It gives me a paper mismatch message, yet the printer prints and the scanner works, but its takes at least 50 seconds before anything prints out an the inside keeps going back and forth.

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The same thing is happening with my printer when I try to make a copy.

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I found the answer.  There was a piece of paper smushed against the inside of the printer when I opened the print cartridge door and looked to the right, it was causing the mismatch error.  It also solved the copy, scanner and all other problems.  I had done everything including resetting back to defaults, charging the cartridges rebooting multiple times, unplugging and setting for 60 seconds over and over and it was this piece of paper I didn't; see causing all the problems including the delay in printing.  No one told me to look there.  I figured it out on y own after 2 weeks.  There is your answer.  Look inside the back and the side, just in case your paper is stuck somewhere else.

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found the answer.  There was a piece of paper smushed against the inside of the printer when I opened the print cartridge door and looked to the right, it was causing the mismatch error.  It also solved the copy, scanner and all other problems.  I had done everything including resetting back to defaults, charging the cartridges rebooting multiple times, unplugging and setting for 60 seconds over and over and it was this piece of paper I didn't; see causing all the problems including the delay in printing.  No one told me to look there.  I figured it out on y own after 2 weeks.  There is your answer.  Look inside the back and the side, just in case your paper is stuck somewhere else.

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BINGO!  That was it.  I found a wadded up piece of paper hidden.  Works again. Thanks again.  

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