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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎09-21-2016 10:32 AM

HP Recommended
Product: laserjet M1212nf MFP
Operating System: Microsoft Windows 10 (64-bit)

scanner does not provide option to save scans as .pdf

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2016 10:37 AM

HP Recommended

Do you scan using Scan To or any other application?

 

Try scanning with Windwos Scan below, it provides PDF scan capabilities:

https://www.microsoft.com/en-us/store/p/windows-scan/9wzdncrfj3pv



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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3 REPLIES 3

‎09-21-2016 10:37 AM

HP Recommended

Do you scan using Scan To or any other application?

 

Try scanning with Windwos Scan below, it provides PDF scan capabilities:

https://www.microsoft.com/en-us/store/p/windows-scan/9wzdncrfj3pv



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎09-21-2016 10:39 AM

HP Recommended

Please check if the steps mentioned in the following weblink help:

http://h30434.www3.hp.com/t5/LaserJet-Printing/can-t-scan-in-pdf-format-on-laserjet-m1212nf-for-wind...

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎09-21-2016 11:53 AM

HP Recommended

We released a generic, much more full featured SW solution that should work for older devices (assuming they already have the correct drivers installed).   This SW does allow for PDF saves, as well as many other things.

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

 

Hope this helps!

 

 

I am an HP employee, however, this content reflects my personal opinion and is in no way associated with HP.
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