10-13-2019 12:33 AM
I have been trying to use my ADF and it is not working. I load the paper and it does not feed.
There is no paper jam and when I lift up the cover then lift up the feeder it seems like that does not close and does not lock.
The cover does close and lock.
Not sure what to do. I have never used before and need to use now.
Can you help.
10-15-2019 10:13 AM
@scottg1959, Welcome to HP Support Community!
I would recommend you to follow the steps from the document An 'Out of Paper' Message Displays and the Printer Does Not Pick Up Paper for the HP Officejet Pro 8...
Refer to solution three, step 2 for help.
Hope this helps! Keep me posted.
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