cancel
Showing results for 
Search instead for 
Did you mean: 
scottg1959
New member
1 0 0 0
Message 1 of 2
66
Flag Post
HP Recommended

message scanner lid open or document feeder open

HP Officejet Pro 8610
Microsoft Windows 10 (64-bit)

I have been trying to use my ADF and it is not working. I load the paper and it does not feed.

There is no paper jam and when I lift up the cover then lift up the feeder it seems like that does not close and does not lock.

The cover does close and lock.

Not sure what to do. I have never used before and need to use now.

 

Can you help.

 

 

1 REPLY 1
HP Support Agent
HP Support Agent
4,851 4,836 367 385
Message 2 of 2
32
Flag Post
HP Recommended

message scanner lid open or document feeder open

@scottg1959, Welcome to HP Support Community!

 

I would recommend you to follow the steps from the document An 'Out of Paper' Message Displays and the Printer Does Not Pick Up Paper for the HP Officejet Pro 8...

Refer to solution three, step 2 for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation