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HP Recommended
HP Officejet Pro 8720
Microsoft Windows 10 (32-bit)

I have an HP OfficeJet Pro 8720. the multipaper feed only works when I am making copies, not when I am scanning multicopies. Any ideas?

1 REPLY 1
HP Recommended

@HPuser7280 

 

I don't know why you need that. You get ONE PDF file and you can copy using normal copy function from the Operating System.

 

Regards.

BH
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