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doug261
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Message 1 of 2
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HP Recommended

Solved!

my M277dw printer gives "Automatic Document Feeder Empty" when I try to scan from glass.

Mac mini
macOS 10.15 Catalina

I have uninstalled all software on printer and Mac and reinstalled. When I ran a test scan from the HP EasySetup, it worked once. With HP Utility or HP EasyScan i get the error message every time. All printer functions work fine and the ADF works fine when I load it.

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Message 2 of 2
76
Flag Post
HP Recommended

Solved!

my M277dw printer gives "Automatic Document Feeder Empty" when I try to scan from glass.

Hi,

HP Easy Start is not currently supported on Catalina, please use Image Capture as a workaround:

https://support.hp.com/in-en/document/c06455960

 

Shlomi

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