this is an odd question. I emailed EPSON, now I am trying you. anything on the monitor is in proper color. anything I with to print from the desktop is sent to the print preview screen as normal but ALL color is lost while in that screen. not only is the image b/w but it also prints in b/w. the test page prints in color and it copies in color. I have no idea where the issue might lie. please I need a direct, complete, accurate solution.
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