05-15-2013 10:59 AM
On several occasions I have tried to scan a letter and have received an error message "the scanner Automatic Document Feeder (ADF) cover is open. Check that the ADF cover is completely closed.
The letter is jammed 3/4 of the way through the feeder and the cover, of course is complely closed. If I then press to scan again the letter is fed through the feeder but has not been scanned!!!!!!!!!
It is of course impossible to copy two sides of a document manually????
10-27-2013 12:04 PM
Thanks for the info on the SERVICES. However, that did NOT help my problem.
My Fix: on the wireless menu of the printer, I set "Wireles Direct" to "on", and turned "Security" off. Then it started scanning. I don't want to go back & see if I can re-reate the error msg, cuz it took me so long to get it working ... not willing to take ANY chances!!!