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MY55KCD090 Honor Student
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MY55KCD090

Hello,

My name is hyisuk and I cannot find a service center for my HP printer in Stockholm.

I changed the cartridge as it gave the signal blinking the check ink so I did change it to new one but it still bliks and would not print out. Could you please give me some advice how to fix it or find the service center for mine?

Sincerely,

Hyisuk Kang

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HP Support Agent
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@MY55KCD090, Welcome to the HP Support Community!

 

Are you using a HP PSC 1317 All-in-One Printer?

Have you tried reinstalling the ink cartridges?

Make sure the protective plastic tape is removed before placing the ink cartridges in the printer.

 

If the ink cartridge light is blinking, the cartridge access door is open, or a problem exists with the cartridges.

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Refer to the troubleshooting steps mentioned under 'The Check Print Cartridge light blinks' in this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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MY55KCD090 Honor Student
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Hello,

I tried to do the insruction that you suggested but it did not work.

I am wondering if I need to change the printer head or clean it.

Any advice will be appreciated.

Sincerely,

Hyisuk Kang

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MY55KCD090 Honor Student
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reg my printer

Hello,

Thanks for youe advice but it did not work so I am wondering if I need to change the printer head or clean it.

Any advice on this matter?

Sincerely,

Hyisuk Kang

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HP Support Agent
HP Support Agent
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@MY55KCD090

 

If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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