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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-15-2019 06:03 PM

HP Recommended
Product: hp officejet pro 8620
Operating System: Microsoft Windows 7 (64-bit)

 

adressbook full

1 REPLY 1

‎01-16-2019 07:33 PM

HP Recommended

@bosaad

Welcome to the HP Support Community

 

Let's let's try the below steps that could resolve the issue.

 

1. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123

2. Choose the "Scan" Tab

3. Choose "Email Address Book" (If a message pops up about the Security Certificate being out of date, click on ignore.

4. Here in the address book, you will be able to delete & edit a few of the email addresses)

 

Keep me posted. Let me know how this works!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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