scan to computer over wi-fi

[FreeemanCabinet]

I've had this printer for a couple years but finally just set up to print over wi-fi (was using usb.) When I pull up the printer app now and choose the wireless version of the printer it no longer gives me the option to scan. Does this printer need to be hardwired to scanI'm prompted to choose between the USB setup I 've been using and the NETWORK I just worked out .These are my options I've always seen using the USB. Have the option to scanThis is my option in the app using NETWORK. No scan option

[FreeemanCabinet]

This is where I'm prompted to choose. USB currently not physically connected"USB" gives me scan option"Network" does not give scan option

[KrazyToad]

@FreeemanCabinet

Welcome to HP Community
 

I suggest you uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Keep me posted how it goes 😊

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