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Solved!

scan to email internal error

HP Recommended
HP Envy 7858
Chrome OS

My scanner had been working fine, however today I can't get it to work at all. It keeps saying internal error.  I have unplugged everything to reset and I think I did updates.  It still says internal error when I try to scan to email.  What else can I try? Thank you.

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HP Recommended

I figured it out after lots of research.  The router needed to be reset.  Once I did that, the scan to email worked perfectly again!!

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