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geck25
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Message 1 of 2
84
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HP Recommended

scanning problems

MacBookPro
macOS 10.15 Catalina

i am trying to scan  using the glass scanning bed. as soon as i hit the scan button on my laptop i get an error message on screen. that says, Automatic Document Feeder is Empty. --it won't scan and i am not attempting to use the document feeder. please help. My printer scanner is a Color Laser Jet Pro MFP M281cdw

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_Cagin_
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Message 2 of 2
47
Flag Post
HP Recommended

scanning problems

Hi Geck25,

 

Have you tried to scan with HP Smart which you are able to download from App Store?

 

Thanks,

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