06-15-2019 01:33 PM
The scan glass part locks up, and when trying to open the automatic doc feeder gets disconnected. Having trouble reconnecting the part to fit into place properly.
06-17-2019 05:17 PM
Thank you for posting your query on HP Community,
This looks like a possible hardware failure with the printer. I would recommend you contact our HP support team for further assistance.
HP support team can be reached on this link.
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