Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hi - I would like to scan from my printer to my computer (app on the printer) but it doesn't work. When I go to printer setting (HP Smart app) it says that webscan is not possible.
Can you please help? Thanks
Using webscan is possible from a web browser through a network connection only, not from the HP Smart app.
Swipe down the top bar of the printer and tap the Ethernet or Wireless icon, then take a note of the IP Address.
From any web browser, open this IP Address from the Address Bar and then access Webscan.
With the HP Smart app, you may scan using the Scan function of the app
Also, be sure to enable Webscan under Settings > Security > Administrator Settings, it is disabled by default.
Didn't find what you were looking for?
Ask the community