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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2017 04:07 AM

HP Recommended

Hello, I would have a question about scanning on HP Deskjet Ink Advantage 5575. I have installed all the softwares and rivers but I cannot find the application HP scan which i could use mainly for the multiple scanning. So far I can communicate the scanning only on the display on the printer, but not via driver application in the computer. Scanning like this does not allow me to scan multiple pages. Cananyone help me how to install or where to find the driver? Many thanks, Sarka Pavelkova

3 REPLIES 3

‎04-02-2017 04:53 AM

HP Recommended

Hi,

 

What is the Operating system of your computer ? Given you have installed printer software and drivers on your computer(s). For Windows, double click printer icon on desktop to open HP Printer Assistant and you can scan from there.

 

Regards.

BH
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‎04-02-2017 05:12 AM

HP Recommended

Yes, all installed and Windows 10. When I click the HP Printer Assistant, I cannot see how to scan. Is there any link which would help me step by step? Many thanks, Sarka

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‎04-02-2017 01:16 PM

HP Recommended

Hi,

 

The following manual may help (from page 43):

 

    http://h10032.www1.hp.com/ctg/Manual/c04762890.pdf

 

(Note: All HP Deskjet 557x printers use same manual).

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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