I have an all in one printer. All documents come out fine apart from photos. They used to be OK only recently they the majority of the photo, whether colour or black and white, comes out blue and fuzzy. I use genuine cartridges and have cleaned several times the cartridges and aligned the printer. The reports come out fine. I have used different kinds of photo paper too. What do I do?
Also, did you try HP branded photo paper? What program are you printing th photos from? Have you tried multiple programs to print the photos? Does the same issue occur? Are you able to make a photo copy with proper quality?
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It appears as though the issue is hardware related. I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.