Hello. I went to run SDM and was forced to run the update to 4.2.2. After installation, SDM will not launch at all. No splash screen, no pop-ups, nothing. The most activity I see is two dllhost.exe entries (description: "COM Surrogate")in my task manager window that show up for about 5-6 seconds and then disappear. Subsequent uninstalls/reinstalls have had no affect. I also tried installing an older version but even that will not launch. I have confirmed this problem on three different models of computers, all running Windows 7 Enterprise, 64-bit. I did not see any entries in the event viewer nor in the anti-virus logs (Symantec Endpoint Protection).
Has anyone else run into this issue? Where can I look to resolve this? Thank you for your time.
I was able to download and install version 4.0.0 on two separate systems and it is working as expected now. I get prompted whether I want to update, but I have a choice. When I opened version 3.5.4, I didn't have a choice and the application was just updated.
When I did the last uninstall, I removed all folders and registry entries related to SDM before installing 4.0.0. I don't know if that had anything to do with it.
Also, when I had installed v3.5.4 and v4.2.2, the install directory wa: