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ioncountry
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Missing Microsoft product key

HP Recommended
HP ENVY 17 NOTEBOOK PC
Microsoft Windows 8.1 (64-bit)

Laptop ordered via Costco, working great. Had a problem and had to reload all software 8.1...

Mircrosoft Office at Home did not get loaded and need to retrieve from Microsoft support, but cannot locate 25 chararacter product key when I originally purchased laptop.

Costco does not have it. Does HP have any record of this MS product key when they originally built the laptop?

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Dragon-Fur
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@ioncountry

 

HP might have the key information; I would not count on that even assuming you had purchased the box from HP.  It is likely the information is archived "somewhere", getting it from company might prove difficult.

 

Try the following:

 

Product Key - Find for Windows 8

 

In particular the provided link inlcudes the following Section:

OPTION THREE
 

Find Windows 8 and 8.1 Product Key with "Belarc Advisor "

 

____________________________________________________________

 

Belarc is a very nice program and provides a great deal of information, including key(s).

 

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Click the "Thumbs Up" on that Post.

 

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Dragon-Fur

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