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Russell_Johnson
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Message 1 of 3
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SDM can't download to network folders on Windows 8.1 or 10?

HP Recommended
SoftPaq Download Manager
Microsoft Windows 10 (64-bit)

SDM 4.3.4.0 only sees local folders and one can't download to mapped drives or DFS shares.  Used to be able to do this!  I consider this a major bug.  Please fix ASAP.

 

thanks,

Russell

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Sizzlingsum_13
Retired
Retired
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Message 2 of 3
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HP Recommended

 

Greetings!!@Russell_Johnson

 

Welcome to the HP Forums,I hope you're well.

 

I see that your SDM can't download to network folders on Windows 8.1 or 10 is that right?

 

I'd love to help you out, however, I need a few details to provide an accurate solution.

 

What is the model name of your PC?

 

Which OS and version are you using?

 

Please get back to us for further assistance,

 

I'll be eagerly waiting to assist you with same,

 

Cheers 🙂

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Regards,
Sizzlingsum_13
I am an HP Employee

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Russell_Johnson
Author
Level 2
22 16 0 1
Message 3 of 3
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Hey Siz,

 

Using Revolve G1 with win 8.1 x64 Enterprise and Z440 with Win 10 1511 x64 Enterprise.

 

800 Elitedesk DM G1 with Windows 7 x64 Enterprise works as expected.  The higher end O/Ses do not allow changing the download folder to a non-local drive.

 

Thanks,
Russell

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