Create an account on the HP Community to personalize your profile and ask a question
06-24-2016 09:54 AM
06-24-2016 10:00 AM
For some reason, there were issues in posting, and all newlines were deleted. Hopefully this will get through a bit better.
My Softpaq Download Manager updated to 18.104.22.168 today and after that I have not been able to run it from my normal domain account with run as admin using local account with admin rights.
The error in log (C:\ProgramData\HP\HP SoftPaq Download Manager\SoftPaqDownloadManager.log) is:
17.34.04 Exception: [DownloadWithBITS()] - The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist. (Exception from HRESULT: 0x800704DD)
That error message + Google found me this: https://social.msdn.microsoft.com/Forums/windowsdesktop/en-US/b84c60d3-b685-4374-8cb2-1243d081c146/e...
I decided to login to Windows with the local admin account and launch SDM there. It worked without any issues.
So, it seems that 22.214.171.124 is using BITS implementation which require that you are logged on to Windows with the same account you are running SDM. Not a usable solution for many users, because I would think that quite many are using domain accounts without admin rights + local admin rights for administrative purposes.
Any thoughts/experiences regarding this?
06-29-2016 06:19 PM
I experienced the same issues when upgrading to 126.96.36.199:
I also found that log entry but further analyzed TLSv1 traffic, maybe this helps pinning the source of the error:
after tls handshake, my client suddenly sends an TLS alert 21 - server fin the connection.
Now I rolled back to 188.8.131.52 - everything works in this version as expected.