cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
ksn2161
New member
2 1 0 0
Message 1 of 4
990
Flag Post

Wifi adapter driver problem

HP Recommended
HP Notebook 15-ay00ne
Microsoft Windows 7 (64-bit)
Hello

My notebook original window is 10.But I dont like it and I installed windows 7 ultimate. Before installing windows; I cleaned all previous data including drivers. So I lost wifi adapter driver.I have already downloaded from hp official website.But it didnt work. If anyone have 15-ay00ne notebook;plz copy to usb and give me.And how can I get this wifi adapter driver. Plz help me.Thank you very much.
3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 27,936 1,959 2,605
Message 2 of 4
Flag Post
HP Recommended

Hi @ksn2161

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed the post and I understand that after downgrading the operating system Wi-Fi is not working.

 

I’d love to help!

 

I recommend you to download the driver from the below link and install it and check.

 

http://hp.care/2gl9nHj

 

If the issue persists, I recommend you to install HP support assistant on your computer and check for the updates and it will automatically install the latest drivers for your computer.

 

You can install HP support assistant from the below link.

 

http://hp.care/2gldxPj

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
ksn2161
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended
Thanks for reply fossette. I have already downloaded given linl and it didnt work.And how can I connect my laptop to internet without wifi to download hp support assistance to automatica install update drivers? Plz. Thank you very much.
Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 27,936 1,959 2,605
Message 4 of 4
Flag Post
HP Recommended

Hi @ksn2161

 

Thanks for the reply.

 

I recommend you to connect the computer using a LAN cable directly to your router and access the internet.

 

Or else you can download the software onto a flash drive on a different computer and then installed it on this computer.

 

Let me know how it goes! Looking forward to your reply.

 

Take care. Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation