Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎04-02-2017
Message 1 of 4 (1,146 Views)

HP Deskjet Ink Advantage 5575 - HP Print and Scan Doctor / HP scan

Hello, I would have a question about scanning on HP Deskjet Ink Advantage 5575. I have installed all the softwares and rivers but I cannot find the application HP scan which i could use mainly for the multiple scanning. So far I can communicate the scanning only on the display on the printer, but not via driver application in the computer. Scanning like this does not allow me to scan multiple pages. Cananyone help me how to install or where to find the driver? Many thanks, Sarka Pavelkova

0 Kudos
Provost
Posts: 70,029
Member Since: ‎01-29-2009
Message 2 of 4 (1,131 Views)

Re: HP Deskjet Ink Advantage 5575 - HP Print and Scan Doctor / HP scan

Hi,

 

What is the Operating system of your computer ? Given you have installed printer software and drivers on your computer(s). For Windows, double click printer icon on desktop to open HP Printer Assistant and you can scan from there.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
Posts: 2
Member Since: ‎04-02-2017
Message 3 of 4 (1,124 Views)

Re: HP Deskjet Ink Advantage 5575 - HP Print and Scan Doctor / HP scan

Yes, all installed and Windows 10. When I click the HP Printer Assistant, I cannot see how to scan. Is there any link which would help me step by step? Many thanks, Sarka

Provost
Posts: 70,029
Member Since: ‎01-29-2009
Message 4 of 4 (1,111 Views)

Re: HP Deskjet Ink Advantage 5575 - HP Print and Scan Doctor / HP scan

Hi,

 

The following manual may help (from page 43):

 

    http://h10032.www1.hp.com/ctg/Manual/c04762890.pdf

 

(Note: All HP Deskjet 557x printers use same manual).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation