• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎10-11-2017 05:13 PM

HP Recommended
Operating System: Other

Hello!

I received the HP sprocket yesterday. I own a Samsung Galaxy Note 5 and I cannot find the HP sprocket App on the Play Store. When I tap the link on my browser to download the app, it redirects me to the Play Store and says "Item not Available". My OS is Android 7.

 

Thank you very much for your help

Tags (1)
1 REPLY 1

‎10-12-2017 02:48 AM

HP Recommended

Hi,

You may get it from below link:

https://play.google.com/store/apps/details?id=com.hp.impulse.sprocket

 

I can see the app was updated yesterday, I would guess this is the reason you caoldn't find it..



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.