cancel
Showing results for 
Search instead for 
Did you mean: 
breeebaby
New member
1 0 0 0
Message 1 of 2
281
Flag Post

Better picture quality

HP Recommended
Hp Sprocket Printer

I want to know how to get better quality pictures on my hp sprocket . my pictures come out blurry and dull.

0 Kudos
1 REPLY 1
KrazyToad
Retired
Retired
22,744 22,731 1,370 1,394
Message 2 of 2
Flag Post
HP Recommended

@breeebaby

 

Welcome to HP Community

 

Check for Firmware Updates for your Sprocket

 

  1. Make sure the Sprocket is on and your mobile device is connected to the Internet.

  2. On your mobile device, open the HP sprocket app.

  3. Tap the Menu icon , and then tap sprocket.

  4. Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.

  5. Under the Status section, locate Battery.

    • If the battery charge is 25% or higher, continue with these steps.

    • If the battery charge is 24% or lower, charge the battery for at least 30 minutes, and then continue with these steps.

  6. In Printer Settings, look for a firmware upgrade.

    • If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.

    • If a firmware upgrade option does not display, the firmware is up-to-date.

Next clean the Sprocket path roller

  1. Remove the paper cover, and then remove any photo paper from the input tray.

  2. Check the photo paper and remove any severely bent, wrinkled, or torn photo paper from the stack.

  3. Reload the photo paper with the colored card on the bottom of the stack with the barcode facing down.

  4. Replace the paper cover, and then send a print job.

  5.  

    The Sprocket calibrates and cleans the paper path rollers with the colored card, and then prints the photo.

     

    You can also follow the instructions in Step 4 from this Link: https://support.hp.com/in-en/document/c05660842

     

    Keep me posted how it goes 😊

     

     

     

    If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation