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03-21-2020 08:48 AM
Back cover doesn’t seem to close all the way and we have a blinking red light when we turn the camera on. How can we determine if the cover is the issue and if it is, how can we fix? Even tried without the paper in it, so isn’t a paper issue
03-22-2020 04:24 PM
@Brian-22 Here's all you need to know & do, when there's blinking red lights on the device, check this out:
During a print job, the Sprocket stops feeding photo paper, the Status Indicator light turns red and blinks, and one of the following error messages can display on the HP sprocket app.
Out of Paper
Top Cover Open
Incorrect Paper Type
Read the section that matches your error message. If you did not receive an error message, read Resolve a blinking red light when an error message does not display.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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have a good day, ahead.
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