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‎06-13-2017 08:22 AM

HP Recommended
Product: Sprocket 100
Blue paper jammed half way out. Can not remove.
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2 people had the same question
1 REPLY 1

‎06-14-2017 02:47 PM

HP Recommended

Hello, @Flo75 – Hope you are well 🙂

 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!


I understand that the HP Zink paper is jammed on your HP Sprocket. Do not worry, I'm here to help!

 

Go to http://hp.care/2pZi0vZ and follow the steps listed under “How do I clear a paper jam?” to fix this issue.


Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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