Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Hello, @Flo75 – Hope you are well 🙂
Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!
I understand that the HP Zink paper is jammed on your HP Sprocket. Do not worry, I'm here to help!
Go to http://hp.care/2pZi0vZ and follow the steps listed under “How do I clear a paper jam?” to fix this issue.
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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