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Valencia16
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Can I link android and Apple device to the the sprocket / in other words two devices to one sprocke

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Can I link the sprocket to two devices , one I pad and an android phone 

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Dragon-Fur
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@Valencia16 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

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I would guess that as long as both the devices support the application for that device, then you can install the HP Sprocket app on that device.

 

Will they both work at the same time?

Not exactly at the same time, no.

The printer must be able to connect to the device that is submitting the current job and then complete that job.

 

Not sure?

Find more information.

No Joy?

Ask Sprocket support.

 

Getting Started -- Download - Install the HP Sprocket Application 

Website includes links to both iOS / Apple and Google Play.

 

On any HP Sprocket website you can contact Sprocket support.

Scroll down to bottom of the HP website, Under "Support", click Contact Us

 

What else?

 

Main Support site for HP Sprocket - troubleshooting, how-to, information:

HP Sprocket Photo Printer - Support

Scroll down > Click Contact Us

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

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Dragon-Fur
Level 16
Level 16
33,798 25,951 3,098 10,005
Message 2 of 2
Flag Post
HP Recommended

@Valencia16 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who include phone numbers or email addresses in public posts.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

I would guess that as long as both the devices support the application for that device, then you can install the HP Sprocket app on that device.

 

Will they both work at the same time?

Not exactly at the same time, no.

The printer must be able to connect to the device that is submitting the current job and then complete that job.

 

Not sure?

Find more information.

No Joy?

Ask Sprocket support.

 

Getting Started -- Download - Install the HP Sprocket Application 

Website includes links to both iOS / Apple and Google Play.

 

On any HP Sprocket website you can contact Sprocket support.

Scroll down to bottom of the HP website, Under "Support", click Contact Us

 

What else?

 

Main Support site for HP Sprocket - troubleshooting, how-to, information:

HP Sprocket Photo Printer - Support

Scroll down > Click Contact Us

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation