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Cannot download Sprocket via google play

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3 hours ve been trying to download sprocket from the Google app store. I've an Samsung s9. I've tried all the troubleshooting and nothing is working Screenshot_20191003-145219_Google Play Store.jpg


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Are there any error messages?  Can you access the internet from your phone?


I just deleted the Sprocket app on my S8 and downloaded the new version from the Play Store without any issues.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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