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‎02-03-2019 09:19 AM - last edited on ‎02-03-2019 05:51 PM by Retired

HP Recommended

Hello,

I am having the same problem. I have reset the printer and my phone more than once and still cannot connect.

What do I do next?

thanks 

 

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1 person had the same question
2 REPLIES 2

‎02-03-2019 10:05 AM

HP Recommended

I had to contact HP support who sent a new one as it was under warranty

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‎08-07-2019 06:18 AM

HP Recommended

Does the new one work?

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