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cmadlang
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Message 1 of 2
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Care pack never emailed

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Sprocket studio and sprocket 2

My account says that my care packs for both devices was delivered electronically, but I haven’t received any emails. The email address provided is the correct email. 

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @cmadlang

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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