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‎12-27-2019 12:07 PM

HP Recommended
Product: Sprocket

When setting up my device, I accidentally said it was a Sprocket instead of a Sprocket 200. How can I fix this?

1 REPLY 1

‎12-30-2019 11:09 AM

HP Recommended

@RachelDA7797, Welcome to HP Support Community!

 

Restart the printer and then uninstall and reinstall the HP Sprocket app on your mobile device.

Refer to the document HP Sprocket 200 Printers - Setting Up the Printer for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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