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‎06-12-2020 03:25 PM

HP Recommended
Product: Sprocket Select

Hi everyone,

I just bought my sprocket select a few days ago. I have put it on charge, trying many different ports, such as a fast charger, my laptop etc, but the charging light has been blinking red for the whole time. I don't know if this is a fault in the printer or not, The product number is 5XH49A.

 

Thanks.

2 people had the same question
1 REPLY 1

‎06-16-2020 02:22 PM

HP Recommended

@Ashie11, Welcome to HP Support Community!

 

I see that the printer has blinking light issues, follow the steps from the document Blinking Red Status Indicator Light to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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