Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I just unboxed the product last night, charged it all night.
today i got to print 4 photos then I received an update message, and boom the app. crashed.
it just let me go as far as to select the photo to print and then it closes.
THIS IS A BRAND NEW PRODUCT, JUST UNBOXED...
Please advise on how to proceed.
Welcome to the HP Support Community. I'd be happy to assist you with the "sprocket App crashes" issue.
To better assist you - Which version of iOS are you using?
meanwhile, Check for any updates available for the iOS device.
Hope this helps! Keep me posted.
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