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Bodhini
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Flashing green and red light wont charge and won’t connect

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Sprocket Photo Printer X7N07A
iOS 12 - 12.0.1

I got my printer a little while ago for Christmas a few years ago and I went to turn it on and plugged it in, it immediately started flashing red and green and when I held down the button on the side it would stay a solid red until released and sometimes have a solid white light for a few seconds while it’s being held. I tried a couple other cords to charge it and it just won’t hold it’s charge. I also noticed when I shake it it makes a rattling noise but it’s just been sitting around so I don’t lnow how that would of happened.

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senan6806
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@Bodhini

 

A warm welcome to HP Support Community!

A blinking red light typically indicates Out of Paper, Top Cover Open, Paper Jam or Incorrect Paper Type. Instructions on how to resolve a blinking red light can be found here

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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