HP 2530-24G J9776A network switch OS issue. Need help!

[EchoExplorer]

Dear Technical Support,

I am writing to seek your assistance with an issue that I am experiencing with my HP 2530-24G J9776A network switch. I am encountering an issue with the OS, and I am hoping that you could provide me with a solution to resolve this problem.

Upon starting up the switch, I am presented with the following error message:

"Error, /cfa0/boot.ini corrupted; please reboot to console and repair.
Could not open Image file
Bad code in FLASH
Flash memory needs reprogramming or chassis could be faulty."

I have checked the ROM information, and it is as follows:
ROM information:
Build directory: /ws/swbuildm/rel_lakesrom_qaoff/rom/build/lakesrom(swbuildm_rel_lakesrom_qaoff_rel_lakesrom)
Build date: Aug 20 2017
Build time: 22:15:54
Build version: YA.15.20
Build number: 10016

I have also tried restarting the switch, but the error message persists. Therefore, I would appreciate it if you could provide me with a solution to this issue.

I would like to know if there is any procedure that I can perform to reprogram the flash memory or if I need to replace the chassis. Additionally, I would like to know if I can use a PC as the console and perform the update procedure by serial Xmodem download of the current Switch Image.

I would be grateful if you could provide me with any guidance on how to resolve this issue. Thank you for your time and assistance.

Looking forward to your response.

Best regards,
Testo Kumar

[Paul_Tikkanen]

Hi:

HP split into two companies back in 2014.

HP supports PC's, printers, tablets and calculators.

HP Enterprise (HPE) supports servers, switches, routers and tape storage.

You may want to post your question on the HPE community forum -- Aruba & ProVision-based switches section...

Aruba & ProVision-based Forum | HPE Blogs, Discussions and Forums Community

[ND83]

SIR, I HAVE A 2910AL 24G HP NETWORKING SWITCH WHICH IS NOT WORKING SINCE 02 DAYS. WHAT CAN I DO

[Paul_Tikkanen]

Hi, @ND83 

What you can do is to post your question on the HPE community support forum link I posted above.

I don't know a thing about servers, switches, etc, and this is the wrong forum for questions like yours.